http://travelV3.com The blog from Offer Me aTrip Mon, 22 Feb 2010 17:08:36 +0000 http://backend.userland.com/rss092 en ..as we near the end of development and head towards launch of the Offer Me aTrip pilot. When we began development of Offer Me aTrip, we wrote a number of challenges on the board, each of which had to be solved to make our new approach to on-line travel viable. Here’s a ... http://travelV3.com/2010/01/very-almost-there-a-brief-preview/ Now that the New Year is firmly upon us we owe the world a quick update on our launch progress.. As of now, the development of Offer Me aTrip is pretty much wrapped up and complete. Although we can’t wait to unleash it on the world, we are still ... http://travelV3.com/2010/01/quick-launch-update/ If you can’t do it right, just stay away. UPDATE: I’ve now had a response from Heathrow. See the bottom of this post for details. On Wednesday I got up at an unholy hour to catch the first flight back to London, keen to capitalise on a ... http://travelV3.com/2010/01/how-not-to-do-social-media/ A £150 in potential revenue, or a delighted customer Flying home the other day, I managed to arrive at the airport 4 hours early due to some overly conservative traffic planning. Knowing there were two flights with the same airline departing prior to my flight I asked at ... http://travelV3.com/2009/12/do-airlines-understand-the-revenue-vs-customer-satisfaction-equation/ How does website design reflect customer priorities? [tweetmeme]On Saturday I drove from Zürich to a small village in the Swiss countryside, about 50 minutes away. The temperature was about –10 degrees, and it was snowing steadily with a thin covering of white stuff on the motorway. After a pleasant ... http://travelV3.com/2009/12/3-questions-for-heathrows-website-any-answers/ Offer Me a Trip – great travel offers, powered by amazing humans On Monday we began searching for Travel Agents to power Offer Me a Trip. As in any new endeavour we were partly anxious about the potential response. Had our market research been correct in identifying  ... http://travelV3.com/2009/12/thank-you-agents-youre-awesome/ We are planning to launch our live pilot phase in January, and we’re looking for Travel Agents to participate. (Wondering what Offer Me aTrip is? Read our introduction) Many websites launch with a huge bang, and quickly fade to a whimper. The search engine Cuil ... http://travelV3.com/2009/12/counting-down-to-the-offermeatrip-pilot-launch/ the familiar topic of Online Travel Booking Frustration is discussed in a post on Travel Rants Today This topic always makes our ears prick up since it is one of the main drivers for Offer Me aTrip’s formation. Companies make enormous investments in marketing, PR and brand ... http://travelV3.com/2009/12/why-is-the-on-line-booking-experience-so-poor-so-often/ Warning: this post could be considered to be tedious, but I just wanted to say it. I recently saw an article in Travel Weekly entitled “Golden age of air travel has ended”. Of course it has – air travel is, quite simply, a pain. Here are the instructions ... http://travelV3.com/2009/12/instructions-for-flying-on-airplanes/ And why we think it’s important In a world where the Internet is constantly innovating in order to automate the transfer and availability of knowledge, why are we investing in developing a web-site which requires human beings to deliver travel offers to customers? Isn’t the idea of ... http://travelV3.com/2009/11/the-human-element-in-on-line-travel/